The alliance of Seaters and Positive Thinking Company to fight Covid-19

The alliance of Seaters and Positive Thinking Company to fight Covid-19

What is Seaters?

The basic principle of Seaters is to distribute unsold or unoccupied “seats” as well as possible, allowing major sporting or musical events to optimize their seats. The process then quickly evolved to focus directly on companies and the way in which they manage the places they offer to their employees and customers.

What is the QVAX platform?

While the government was facing major sanitary issues with Covid-19, they opened a tender and chose Seaters to help them optimize the vaccine’s distribution. This is how the QVAX platform was born. Indeed, the platform is inspired by the one initially used by Seaters to distribute event seats.

QVAX* is the reserve list for scheduled COVID-19 vaccines that could not be administered at vaccination centers due to people missing their appointments.

The system maximizes vaccine uptake and avoids wasted vaccine, resulting in faster immunization coverage, with the goal of achieving herd immunity.

By June, more than 200,000 people have been vaccinated thanks to the platform

-CEO of Seaters, Jean-Sébastien Gosuin

*The QVAX platform is used in Wallonia and Flanders, the Brussels-Capital region will have its own “Bruvax” system.

How did Positive Thinking Company contribute?

QVAX has two interfaces:

Positive Thinking Company’s consultants were involved in the back and front end development of both of these interfaces.


Backend development

PTC was responsible for the adaptation of Seaters to the distribution of vaccine doses, integration of external systems (Smals, Doclr, etc.), selection algorithm (vaccination of priority target groups according to risk factors and age)

Main challenges: very short launching period with the pressure of the health crisis, load management (50k users from the first hours of launch, 1,4M registrations, 300k doses distributed), adaptation of the platform to each new health and government rule (change in priorities, change in criteria for access to different vaccines)


Frontend development

PTC was in charge of the frontend development of the two QVAX interfaces (user and distribution centers).

Main challenges: reactivity in the features and modifications to be made to the interface due to the importance of the project and its media coverage, rapid adaptability to changes in sanitary measures.