Identity Governance and Administration – Public transportation

Identity Governance and Administration – Public transportation

Company Description

The client ​operates trams, trolleybuses and buses in Switzerland and also serves some regions in neighboring France. ​Vehicles in circulation carry about 200 million passengers each year.

Business Challenges

The transporter wanted to implement an Identity Governance and Administration solution to handle the users arrival, mutation and departure workflow and the access request workflow. ​They had a limited budget to implement the solution and the wanted to capitalize on already acquired product like Brainwave iGRC, Microsoft Orchestrator and Datastage.

Our solution

We ​used Brainwave iGRC to carry out an audit of the SAP system. 

We conducted workshops to define processes implementation particularities in the context of our client. ​We also developed workflows based on Brainwave iGRC technology including the following main features:


This project lasted 145 man-days and the delivery, 12 months.
We operated maintenance on a frequency of 12 days by year for 5 years.


The project was led by a team of 2 people including: