Deployment of Microsoft Teams for a leading European services company

Deployment of Microsoft Teams for a leading European services company

Key Challenges

Our client, a leading European services company, wanted to review and optimize its Digital Workplace to facilitate the work of its employees, improve their collaboration, and encourage the sharing of information and knowledge through online communities.

Communication between employees based in different European agencies was not optimal and led to the emergence of “Shadow IT”. In spite of Office 365 licenses for each employee, the suite was not sufficiently exploited and the customer was therefore looking for an optimized deployment with better defined processes.

Our approach

After studying our client’s needs and the solutions already in place, we proposed an action plan and a customized deployment of the Office 365 suite with an optimized and secure deployment of Teams. The group’s HR teams were responsible for listing employees according to their skills and interests to enable them to join virtual communities or work groups. The management of onboarding and offboarding was also taken into account with processes in place to perfectly manage staff turnover.

Best practice guides” on the use of Teams have been deployed to enable employees to better exploit the possibilities of the Office 365 suite, and thus avoid turning to Shadow It or project management solutions previously deployed (Confluence / Jira in particular).

Benefits

The deployment of Teams enabled our client to achieve its objectives in terms of collaboration between its different offices located throughout Europe. All functions (HR, Marketing, Sales, Finance, Admin, Support and Consultants) have benefited from improved information channels and sharing, offering each employee a better toolbox at their disposal, the ability to access any information or document from anywhere, whether on computer or smartphone.

he company’s Digital Workplace has been greatly modernized with an Office 365 suite finally optimized, to the delight of employees who have gained in productivity and work comfort.

Technologies & Partners

Technologies used for this use case: Office 365, Teams and Sharepoint