Management of invoicing on profit centers with RPA

Management of invoicing on profit centers with RPA

Key Challenges

In a rebuilding phase following a major transformation plan, this famous French retail company decided to support its back-office (invoicing) staff with RPA (Robotic Process Automation).

The employees who had remained in place had the same workload as before the reorganization, but with fewer people. It was therefore essential to relieve them.

The main problems were the following:

With this in mind, this major retailer has requested our services to provide him with RPA expertise and appropriate custom-made development.

Our approach

The processes concerned by the robotization are multiple. One of them involves the collection of weekly results and the invoicing from 200 customer data platform (CDP) throughout France. Our deployement notably enabled to the:

Benefits

This project has enable our client to meet his initial requirements by benefiting from:

These developments and improvements have enabled the teams still in place to see their workload return to a more appreciable level, thus contributing to the return of a more serene social climate.
In addition, robotization has eliminated any form of error on the invoicing.

Technologies & Partners

Discover our Hyperautomation and RPA (Robotic Process Automation) services.

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