- RPA
- Automation
- Onboarding
- HR
Key challenges
Our client wanted to completely review the approach and methodology of its HR recruitment policy, from the reception of applications to the onboarding of new employees.
The spread of information between the different departments concerned by these newcomers was not optimal (administration, support, HR). Our client was therefore looking for an Robotic Process Automation solution that would facilitate the steps related to the onboarding of the new employees, while optimizing internal processes.
Our approach
After auditing and performing a Value Stream Mapping (VSM), we defined a mapping of their value chain enabling us to define an action plan to describe the selected solution and the recruitment and onboarding processes. To implement it, we took over the automation and dematerialization standards with tools such as RPA and document capture.
Recruitment:
- 1. OCR-organization of candidates’ digital documents
- 2. Extraction of personal data related to candidates
- 3. Manual entry of contract data by HR
- 4. Application validation workflow
- 5. Creation of employment contracts
- 6. Electronic signature of contracts by the company and future employees
- 7. Transfer of data and documents to different systems and services
Onboarding:
- 1. Updating administrative data in various systems and services
- 2. Creating computer user accounts (login, email address)
- 3. Ordering telephone lines
- 4. Ordering supplies and badges
Benefits
The solution, which is largely automated, brings great added value to the recruitment and onboarding processes. Time and costs associated to these tasks have been significantly cut down as data entry has been reduced and the transmission of information between systems and departments has been optimized. This also drastically reduced data entry errors and data loss.
In addition, the identification of different tasks and their automation within the same process avoids the omissions and delays that are often experienced by new employees when they arrive. The time saved by abandoning time-consuming and low value-added tasks has allowed Human Resources team members to fully focus on the human aspect and deliver a smoother, more personal integration to newly arrived employees.
Technologies
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