Build Operate Transfer (BOT) Model: An Agile and Cost-Efficient Solution to Build Your Remote Software Development Centre

Build Operate Transfer (BOT) Model: An Agile and Cost-Efficient Solution to Build Your Remote Software Development Centre

Introducing our unique Build Operate Transfer (BOT) model, a game-changing solution that empowers companies to speedily and confidently establish dedicated software development centres or teams in Vietnam. This effective model offers ease, agility, scalability, and most importantly, speed and cost efficiency without the drawbacks inherent to traditional software outsourcing.

This blog highlights why our BOT model is the optimal choice for businesses to expedite their product roadmap and maintain a competitive edge on their digital transformation journey.

Establishing Wholly Owned Foreign Enterprises Offers Benefits Beyond Cost 

The interest in establishing wholly owned and operated service delivery operations continues to trend among corporations. According to Gartner’s forecast, worldwide IT spending is projected to total $4.7 trillion in 2023, with the Software segment securing the highest double-digit growth. Companies are expected to continue to invest in remote development centres to achieve cost efficiencies, access a diverse talent pool, and seize new market opportunities amidst economic turbulence.

A Quick Glance at Our BOT Model 

Our BOT model provides a novel and secure solution for rapidly establishing a remote software development centre. We build agile, high-performing, scalable software development teams in Vietnam and remove the challenges of setting up a new company in a foreign country.

Let’s delve into the three strategic phases of our BOT model:

Phase 1: BUILD 

Leveraging our extensive talent pool, we swiftly source candidates and set up development teams based on our clients’ needs and budget.

We build bespoke centres by recruiting and onboarding talents who meet our clients’ technical expectations and culture fit. Our clients have the freedom to vet and approve every hire. The BOT centre is established under a newly incorporated legal entity that holds all assets and labor contracts. We align the centre with our clients’ engineering culture and operational processes.

Phase 2: OPERATE 

We run the BOT centres with a strong emphasis on the clients’ working culture. Step by step, we integrate the teams into the clients’ organizations, providing management support, and leveraging best practices from our years of operating BOTs in Vietnam. Our dedicated management ensures the smooth operation of the centres, allowing our clients to focus on their tech roadmap. Throughout the process, the clients have a direct say on costs and processes, ensuring full transparency and control at all times.

Phase 3: TRANSFER 

The clients can decide to acquire 100% ownership of a fully operational and autonomous development centre, or we can continue running the centre on their behalf. We only transfer once the clients are ready and satisfied that we meet their targets for quality and productivity.

The legal ownership transfer of the entire development centre includes its office, equipment, and the entire engineering team, including Development Managers, Software Engineers, Product Owners, as well as operational and support staff in Office Operations, HR, Recruitment, IT Help Desk, etc. The clients benefit from owning and operating fully integrated teams experienced in running the daily operations of the centre.

Watch the video for a comprehensive insight into our Build Operate Transfer (BOT) Model.

We Have Built 20+ BOTs in Vietnam for Our Worldwide Clients! 

Atlassian: After a global search for a tech partner to help them scale their product development capabilities, Atlassian entrusted us to build their development centre in Vietnam. With 150+ dedicated members across all skills, the Vietnam team worked on Atlassian’s key products from concept to launch, such as Confluence, JIRA, and Service Desk, developing core features as well as modules and plugins for each platform.

CIMB Thai Bank: In less than 6 months, we set up a team of 30+ exceptional engineers based in Hanoi, Vietnam. They are collaborating with CIMB’s engineering team in Thailand to accelerate CIMB’s ambitious digital evolution roadmap aimed at offering customers a best-in-class digital banking experience.

National Australia Bank (NAB): Within just 2.5 years, we built the NAB Innovation Centre Vietnam with 650+ highly skilled software engineers and back-office staff, along with two high-tech offices inaugurated in Ho Chi Minh City, Vietnam. The NAB Innovation Centre Vietnam has remarkably contributed to the successful deployment of NAB’s cloud-first strategy.

Viator, a Tripadvisor company: We set up the Vietnam team of 30+ engineers with a dedicated office located in Ho Chi Minh City. The team closely collaborated with Viator’s engineering and product teams in Australia, Europe, and the U.S., to enhance Viator’s digital products and platforms, and offer seamless user experiences to millions of travellers worldwide.

Sinch MessageMedia: Established in 2017, the Vietnam team of Sinch MessageMedia has been continuously growing, with 50+ software engineers as of today. With the significant contribution of the Vietnam team over the past 6 years, Sinch MessageMedia has rapidly fast-tracked its product development and continued to be a global messaging provider with 650+ million messages sent monthly. 

JobAdder: With a mission to enhance JobAdder’s end-to-end recruitment management solution, we successfully onboarded 20+ engineers based in Ho Chi Minh City, Vietnam. This dedicated team has been collaborating closely with JobAdder’s engineering teams in Australia to deliver a comprehensive and feature-rich platform, empowering its clients to make data-driven hiring decisions with ease. 

Ansarada: Ansarada designs and builds data rooms exclusively for mergers and acquisitions — an innovative and customized product developed with the sole purpose of making life easier for all involved. Impressed by our BOT model, Ansarada quickly decided to partner with us to build their Vietnam development centre. The Vietnam team consists of 40+ engineers and back-office staff working in a dedicated office that was designed and aligned with Ansarada’s branding and working culture in Australia.

Magnolia: Their Vietnam office, established through our BOT model, has become an integral part of Magnolia International, accountable for product development, software maintenance, and support.

YellowPepper: Our BOT team in Vietnam helped Latin America’s largest mobile banking platform accomplish its product roadmap, from SMS banking platform development to state-of-the-art smartphone-enabled mobile banking and payment solutions.

Competitive Advantages Offered by Our BOT Model  

Faster set-up and reduced risk: With the BOT model, we take on the responsibility of building and operating the software development centre on our clients’ behalf, significantly reducing the time and effort needed for setup. Our expertise, established processes, and infrastructure mitigate the risks associated with starting a new operation from scratch.

Unlike traditional outsourcing, our BOT model ensures that the clients retain full control of their proprietary information and trade secrets. The clients approve all tools, processes, and accounts used by the BOT team. After the transfer phase, the BOT becomes the clients’ subsidiary, keeping all proprietary information and intellectual property within their organization.

Cost savings and scalability: By partnering with us under the BOT model, the clients can benefit from cost savings in terms of infrastructure, recruitment, and operational expenses. We already have the necessary resources and facilities in place, allowing our client to leverage our existing infrastructure. Additionally, the model enables our clients to adjust the size and capacity of the development centre based on their needs.

Access to skilled talent: Our APAC Team has an established presence in the local talent market and can tap right into our network to hire skilled software professionals based on the clients’ requirements. We tailor the recruitment process to acquire talents who are interested and motivated to work for the clients’ industries and products.

Focus on core competencies: With the BOT model, the clients can concentrate on their core competencies and strategic objectives while leaving the day-to-day operations of the software development centre in our capable hands. This allows our clients to focus on their business goals without getting distracted by operational intricacies.

Mitigation of legal and regulatory complexities: When entering a new country, navigating legal and regulatory requirements can be complex. With 20+ BOTs successfully built and operated in Vietnam, we ensure that our client’s development centre adheres to the necessary legal and regulatory frameworks, reducing potential risks and complications.

Alignment with your company’s culture and values: We onboard our teams with the clients’ vision and strategy from the get-go and partner with them to build an international work environment that also reflects their company culture and values. This helps to build teams with a high sense of ownership and forge seamless integration into the clients’ engineering workforce.

We are Here to Help

As a trusted technology partner with over 20 years of experience in the APAC region and specifically Vietnam, we pride ourselves on our ability to offer best-in-class software development services to help you hasten your digital transformation. Our core services in APAC:

Build Operate Transfer (BOT) Model: We scale custom software and product development centres in Vietnam on behalf of our clients. We set up the infrastructure, provide the engineering resources, integrate your company culture, and most importantly, share our experience in the local market!

Software Product Engineering: We combine agile methodologies, advanced technology, collaborative tools, and multidisciplinary teams to develop web, mobile, and enterprise apps for our clients worldwide.

Whether you are looking to accelerate your digital transformation or drive innovation in your industry, we have the expertise and experience you need. Contact us for more information about our expert APAC software development teams!


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